Getting Started Checklist (Heidi Speer Conference Call notes)
ALRIGHT...NOW....FOR THE GOOD STUFF!! WHY IS THIS IMPORTANT??!!I’m super excited about this because whether you’re new and wanting to rock your network marketing business from the get go or whether you’re ready to re-engage and “re-start”; or if you’re a leader wanting to perfect a powerful and successful process to encourage duplication on your team–you’re in the right place. I’ve spent the past few weeks studying what leaders of the fastest growing teams in Plexus are doing and I’m excited to share with you a few streamlined tips to help you refine our "succesful start system."When we streamline our system, and keep things simple–duplication happens. And duplication is where the magic happens. It leads to momentum. Are you ready to rock your Plexus biz? AWESOME!! Below are just a few tips to be sure you hit on when you’re getting your newbie off to a rockin start. As I always say, I can’t take credit for people’s overall success (or lack thereof), but I am responsible to help them get off to a really great start! Here’s what that looks like:
I’m going to break this into 3 main trainings (You’ll obviously train on more, and meet more)–and 3 main points for each training to keep this simple and get you on track. Get ready to ROCK your Successful Start:
TRAINING #1 (At enrollment)
□ Complete the enrollment together–good leadership starts at the enrollment appointment. Schedule a time to walk your newbie through it to make suggestions on the best way to get started (which includes suggestions on the best welcome packs, and enrolling in your monthly autoship!) This makes things WAAAAYYY easier to explain. If you are new then get someone in your upline to do this with you. Next best thing...voice clips walking them through the process as theyre signing up.
□ Do a back office walkthrough with them–introduce them to their website and how to login to the backoffice. You dont have to show them everything right now but at least show them how to get their. (youll send them videos later)
□ Within the first 24 hours:
- ADD THEM TO Sara’s Plexus Team Momentum and Plexus Slim Team Page
- Tag them to Momentum welcome page PINNED POST
- Make sure they are registered for the Pink Power Team training emails AND got the confirmation email!
Link is in the pinned post. (exclusive to heidi’s team) We have www.plexusteammomentum.com
□ Have them announce their awesome Plexus journey and decision to join the team to facebook! Give them some ideas on what to post based on if they'd already tried the products or not. Here's an example for someone who just jumped all in as an ambassador before trying the products.
"OK guys... Here it goes!!! After much research and seeing testimony after testimony of people's lives changing, I've decided to start my own Plexus journey!! I'm so so sooooo excited and can't wait to get started!! Bring on the pink drink!!!! LETS DO THIS!! #Plexus #PlexusSlim #health #wellness #determined #gamechanger "
□ Now, as their upline go post on your fb wall and tag them in a post that says something like:
"Please help me congratulate and welcome Heidi Speer (tag them) on her awesome decision to start her Plexus journey and join the Plexus family!! Sooooo excited for you Heidi! I cant wait to see you share the Plexus love in Arkansas! You are going to help change so many lives!"
These two posts do a few things. One...its a great welcome to the team and gets them excited. Two it lets people see what the new ambassador has started and gets them curious and hopefully asking questions. And Three, it shows others that your own personal team is growing and that you are successful as well.
□ When ppl start commenting on the newbies post or asking questions like "what is Plexus", tell your newbie to put you and them in a group convo on facebook so you can help your newbie answer questions and take some of the pressure off them. Or even better get some 3 way calls scheduled ASAP! Youll help them get their first customers and theyll learn a lot just from listening!
TRAINING #2 (In the first 48 hours):
□ Find out their WHY/ GOALS
THIS IS SOOOOO IMPORTANT!!!!
-Ask them WHY they are starting Plexus. This will let you know how to create a plan and how much time you will need to devote to helping/checking in on them.
□ Show them the Plexus staircase graphic with each achievement level. Let them see the potential. Show them this chart, and ask them which level of income they would like to achieve as shown on the chart.
□ Teach them how to go Silver!!!They need to “get 3 and duplicate”—“Let’s get your 3 partners fast and help them start strong, so your income is strong and stable!”
□ Teach them how to get to the larger incomes/incentives.
□ Help them start their contacts list! MEMORY JOGGER in files tab and your success guide. Create a list of AT LEAST 100 ppl.
□ Teach them to “excite and invite”–Get them into action with “EXCITING and INVITING” and teaching them 2 approaches to reach out (see below). Review their contact list with them. Tell them to put their most successful people at the top. You can get to all of them—but you want to reach out to the most motivated, respected, connected, confident, successful people first=>Ask about their top 3: Who they are? Why did you choose them? Validate why they would be great and share any stories of people in similar professions or backgrounds doing well in the company so it excites them, and also their prospect. Then, teach them how to “excite and invite” (keep it simple and short, no verbal vomit, say very little, just “excite them and invite them” on calls with you immediately!) Remember: it’s not what you say, it’s the excitement in which you say it! Work with them closely on connecting with their top 20. Continue to work through their list with the same process.
SUGGESTION SHARED FROM SOME OF MY TOP LEADERS: If your newbie is local, schedule a time block to make these calls with them—if not, you can always 3 way in with them for support. One of my top leaders, does a “call center” where she meets with her entire team weekly and helps them to reach out to people on their list and set up 3 way calls with her. This motivates them and elevates their belief –and increase their accountability just by having her there. You will want to give your team two different options on how to reach out to people, which leads to 3 way calls/ group convos: The Direct Approach and the Sample Pack Approach==>
DIRECT APPROACH
This is a great approach for people they are comfortable calling and want to have on their team right away, before their first launch event! They might say:
“Hey Deb. It’s Sarah. I’m so excited to share some great news with you. Do you have just a minute? Great! I wanted to share that I started a brand new business and I know you’re business minded and would appreciate my new opportunity. You are the first person I wanted to share this with before I launch this to my network, as I think you’d like to be a part of it (tell them genuinely why you think they’d be great) I want to share more with you but I’m new and don’t want to mess this up. I’d like to have my girlfriend share more and it only takes a couple of minutes. Can I call her real quick (or can I have her pop on the line real quick)?” Three way call the sponsor in. If not: “When works for you tomorrow?” Schedule them on a 3 way call with your upline or sponsor immediately.
*IDEA: leverage individuality and exclusivity in your approach: Tell success stories of others they’d relate to. Tell them they were the first one you thought of & why.
SAMPLE PACK APPROACH (great for people with a product based company–this idea is from one of my Rock Stars, Cindy!)
Create a sample pack with some of your favorite products. You’ll share them with people you know, and people you meet when out, and say:
“I wanted to share my products with you that I am in love with! I know you’ll love them too” (share more about what they are, and what they do, and the immediate benefits they’ll receive by using them.) “There’s instructions on how to use them. I’m going to share this with you but you have to promise me you’ll try it! Today is Sunday. I will call you on Tuesday to see how you love them. What time works best for you?” –Schedule the apt, and follow up and say:
“How did you love the products? Before you order I want to share with you why I’m doing this” (share your why- why you’re excited about the opportunity) “I want to have my friend share more with you because I’m new and I don’t want to mess up. (edify upline and share their story) Do you have a quick minute for me to loop her in?” Or “when is a good time tomorrow?” Set up 3 way call for the upline to share their story and the company story and show the prospect how easy it is to do our business!
Pass out as many sample packs as possible and always follow up in 48 hours. Schedule calls asap to reveal the opportunity behind the products. If they aren’t interested in learning more about the opportunity, sign them up as a preferred customer. This approach is so disarming as people will fall in love with the products, they are warm to listen, and of course eliminates the objection of having to try the product first—and at the very least, you’ll usually end up with a customer, who you can later follow up with and say “since you’re loving the products, you really should consider joining me in business now to save even more, and to make $ if you refer them on to others!”
3 way calls are a great way to leverage the sponsors knowledge and the newbies excitement! They listen, and earn as they learn! It’s highly duplicable!
□ Give them homework and daily/weekly activity goals. This is where that Pink Power Team training email is going to come in handy! BIG TIME!! For example... teach your newbies the mantra “5 contacts per day keeps leads coming my way!” Have them reach out to 5 per day via sample pack approach and through working through their contact list WITH THEM. Stay in touch daily with a quick call or text asking them who’ve they’ve reached out to and the experience they are having. Share best practices along the way, and encourage them!
TRAINING #3- WHEN THEIR STARTER KIT ARRIVES (OR DURING THAT FIRST WEEK)
□ POST AN AWESOME PHOTO OF THAT WELCOME PACK!!! EEEKKSS!!!
□ Schedule their home launch events to increase their exposure for the products and opportunity, and showcase them to a lot of people at once. I like to schedule one within their first 3 weeks. If they are local, you go to present the first—co-present the second—they present at the third (“I do, We do, You Do–I do the first, we do the second together, you do the third”). If long distance, you may want to be present by video technology (Skype or Facetime), or via speakerphone. Focus on the art of inviting: WHO to invite, HOW to excite and INVITE, and how to follow up PRE EVENT (fb event is NOT going to work!
LETS TAKE A SECOND TO TALK ABOUT THIS BECAUSE THIS IS WAYYYYY IMPORTANT FOR ALL OF US FOR ANY EVENT!!! (CHECK THE FILES TAB FOR INFO ON HOW TO GET PPL TO YOUR EVENTS!!)
Alrighty...back to business. A few days before the launch review how the event will flow and how to set up. Encourage them to have new partners on board to launch together. They invite friends, and friends invite their friends! Launch events are a great way to share this with their audience fast, and increase their exposure. To get in front of more people, ask friends to host one for you:
“I’m expanding my business in your area, and would love to reach more people. Would you be willing to host an event for me, in exchange for free product?”
We aren’t a party plan company, but it’s a great way to grow fast, and get in front of a lot of people at once to generate sales and find new partners!
WHAT TO DO NEXT?
□ Keep them plugged into team meetings and calls and emails. Stay plugged into this system. Stay in touch on progress. Celebrate their successes along the way! Encourage them to continue to make 5 contacts (via their list, or the sample pack approach) daily. And work their list with them, and help them to increase their exposure! The speed of the leader is the speed of the team! Then–YOU START AGAIN, with someone new
I want you to know I WILL NEVER PUSH or PRESSURE you to do this business I am here to help and all you have to do is contact me either by phone or message! You also are encouraged to contact your direct upline so that you may get a response a little faster, but if you can not reach them, please never hesitate to message me!! If you tell me you want and need my help, THATS IT! WE’LL GO TO THE TOP together! The sky is the limit and THIS IS THE RIGHT TIME RIGHT PLACE OPPORTUNITY. I believe that with everything I have!
